Last Updated: October 13, 2026
At CASH Scrap Cars, accessible through https://cashscrapcars.ca/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the steps we take to protect it when you visit our website or use our services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
When you contact us, request a quote, or use our services, we may collect the following information:
- Personal Information: Your name, phone number, email address, and other contact details you provide.
- Vehicle Information: Vehicle make, model, year, condition, ownership status, and related details submitted through our quote forms.
- Location Information: Your city, address, or vehicle pickup location when required to provide a quote or arrange collection.
- Additional Information: Any information you voluntarily provide through contact forms, messages, or other communication channels.
- Technical Information: Certain information about your visit, such as IP address, browser type, device information, pages visited, and website usage data, where collected through website technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and quote requests.
- Evaluate vehicles and prepare potential offers.
- Arrange vehicle pickup and towing services.
- Contact you regarding your request or transaction.
- Coordinate vehicle collection, payment, and required documentation.
- Improve our website, services, and customer experience.
- Prevent fraud, protect website security, and address technical issues.
- Meet applicable legal and regulatory requirements.
We will use your information for the purposes for which it was collected, or for other purposes where permitted by applicable law.
3. How We Share Your Information
CASH Scrap Cars does not sell personal information to third parties for their own marketing purposes.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Website hosting and maintenance providers.
- Email and communication service providers.
- Towing, transportation, or vehicle collection partners.
- Website analytics and technical service providers, where applicable.
- Professional advisers, government authorities, or other parties when required or permitted by law.
We share only the information reasonably necessary for the relevant purpose and expect service providers to handle personal information appropriately.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and remember certain preferences.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
If we use analytics or advertising technologies, those tools may collect information about how visitors interact with our website, subject to applicable consent and privacy requirements.
5. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online is completely secure. Therefore, we cannot guarantee absolute security.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, complete transactions, maintain appropriate business records, resolve disputes, and meet applicable legal requirements.
When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.
7. Your Privacy Rights
Depending on the applicable privacy laws, you may have the right to:
- Request access to personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Ask questions about how your information is collected, used, or shared.
- Withdraw consent where processing relies on consent, subject to legal or contractual restrictions.
- Submit a privacy-related complaint or concern.
To make a privacy request, please contact us using the details provided below. We may need to verify your identity before responding.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including messaging platforms and external resources. These websites operate under their own privacy policies and practices.
CASH Scrap Cars is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing personal information.
9. Children’s Privacy
Our website and vehicle-selling services are intended for individuals who can legally participate in the relevant transactions. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
10. Privacy Laws and Compliance
We aim to handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and any other privacy requirements that apply to our activities.
Our privacy practices are intended to support transparency, appropriate consent, limited collection, secure handling, and responsible use of personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or applicable legal requirements.
Any updates will be published on this page, along with the revised “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy, want to request access to your personal information, or wish to raise a privacy concern, please contact CASH Scrap Cars through our website.
Website: https://cashscrapcars.ca/
Contact Page: https://cashscrapcars.ca/contact/
We will review privacy inquiries and respond as appropriate under applicable law.